We are very excited to see you soon! Please take a moment and check our updated booking and cancellation policy to all of our services!
We understand that delays can happen, however, we must try and keep other clients and our schedule on time.
All appointments require a NON-REFUNDABLE booking deposit fee, as we block the required time & day for every client.
All GBJ deposits are final & non-refundable, even if a client decides not to have the service done/change their mind).
This fee will go towards your upcoming service. You willow receive a seperate invoice email for the appointment booking fee.
Every service / appointment time is blocked for each client, please be responsible for your scheduled appointment. If you arrive 15 minutes late, your appointment will be cancelled automatically as you will be taking time from other clients with the non-refundable full service charge to be paid in full, in order to be able to rebook your appointment.
If you must cancel your appointment, please call and let us know AT LEAST 3 days in advance.
All paid deposits are final & Non-Refundable.
All prepaid or included 4-6 week complimentary touch up appointments will not be charged a deposit fee, however, failure to cancel your appointment in accordance with our cancellation policy, or a “No Show” will result in a $150 non-refundable and non-transferable cancellation fee. Please arrive 10 minutes earlier to your appointment as with every visit there are forms to fill out and skin preps before the service.
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel your appointment, you may be preventing another client from getting in for a service/s. Conversely, the situation may arise where another client fails to cancel and we are unable to schedule you in for an appointment, due to our busy schedule.
Failure to cancel your appointments without at least a 72 hour notice, will result in paying in full for your service that was scheduled for the time blocked for your requested appointment.
If your appointment is your 4-6 week INCLUDED COMPLIMENTARY FOLLOW UP, you are required to pay a $150 cancellation fee, if you do not notify us ahead of time of any cancellations and you will lose your included complimentary touch up appointment if it’s past 6 weeks.
The fee would be $90 per service in addition to the $150 cancellation fee.
If the appointment ends up with a NO SHOW, or same day cancellation , in order to rebook an appointment, you are required to pay a $150 fee + your full service in full prior to your appointment in order to be on our schedule, unfortunately we work by appointments only, and if you are not responsible to cancel ahead of time/ notify us and end up as a No Show , we can not accept clients back without signing a waiver and paying the necessary no show fee.
Thank you for choosing us and being a valued client! We greatly appreciate your cooperation, continued support and understanding our policies.
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